This policy shall effective from January 2021
SECTION (1): INTRODUCTION
2) We appreciate the trust you’ve placed in us via providing your data, we strive to be transparent in processing your data, and work hard to keep your data secure.
3) Please take your time to read this policy (“Nadya Graphics Policy”) carefully as it contains important information, which describes how we collect the information, what are the types of information we collect, how we use this information, how long do we this information, how do we share this information, and what are your legal rights and obligation.
4) The information you provide will only be used in the ways described in this policy, and which also describes the use of internet cookies.
6) This policy applies to information collected through Nadya Graphics Site and services, and does not extend to other websites or applications to which we link, and specifically addresses our obligations in respect of applicable laws in the United Arab Emirates.
SECTION (2): THE GENERAL PRINCIPLES FOR COLLECTING PERSONAL INFORMATION
1) While you use our products and services you may be asked to provide certain types of personal information. This Personal information means information about an identified individual, or an individual who is reasonably identifiable. To the extent required by applicable law, when we collect personal information, we will:
1.1. Provide notice to you about our practices.
1.2. Collect your personal information only for specified and legitimate purposes.
1.3. Process your personal information in a manner consistent with the purposes for which it was collected or to which you consented.
1.4. Take reasonable steps to ensure that your personal information is reliable, accurate, complete, and kept up-to-date.
1.5. Take appropriate measures to provide adequate protection for personal information that is disclosed to third parties.
2) METHODS TO COLLECT PERSONAL INFORMATION
We collect your personal information when you provide us directly. For example, when you register an account, subscribe to our newsletter to get the latest cards and designs, contact us, enter information on the Site or otherwise interact with us. In addition, we may collect information about your activity on the services automatically using tracking technologies, such as cookies, and pixel tags. We may also receive information about you from other sources, such as social media platforms and other third parties.
3) TYPES OF PERSONAL INFORMATION WE COLLECT
We collect various types of information through Nadya Graphics Site or in connection with the services, For example:
3.1. “Sign up Information”: such as (Name, Email, Phone, Address, Emirate, Password and Password Confirmation).
3.2. “Sign in Information”: such as (Email and Password).
3.3. “Contact Information”: such as (your Name, you email, your phone, your subject and your message) or call us.
3.4. “Service usage information”: such as (Type and number of products ordered by user, and payment method), and the interactions our users have with our platform such as when a user has viewed a page or clicked a button.
3.5. “Technical Information”: this information includes; the Internet Protocol (IP) address used to connect your device to the Internet, Internet service provider, referral/exit pages, device ID, advertising ID, and operating system, Types of add-ons, date and time, number of clicks, information about your use of our services, and data related to networked devices, we also collect information through your device, such as your device type, screen resolution, operating system name and version, device manufacturer and model, language, and the name and version of the services you are using. We use this information to ensure that the services function properly.
3.6. “Tracking Information”: We and certain trusted partners operating with us or on our behalf may collect information about your activity on the services using tracking technologies, including: cookies, pixel tags and/or other similar technologies.
3.7. “Information from Other Sources”: Advertisers, developers, publishers, affiliate partners and other third parties may share information with us as well. We may use this information to help target or measure the performance of ads. We may receive information about you from other services when you use their service to login to Nadya Graphics Site for example Twitter, Instagram and/or others.
SECTION (3): USING AND PROCESSING PERSONAL INFORMATION
1) USE OF PERSONAL INFORMATION
We use the personal information we collect to provide users with the product they have requested. More specifically, we may use your personal information for the following purposes:
1.1. To provide you with the service or products you have requested.
1.2. To enable you to use the service, and provide support and maintenance of the Site.
1.3. To provide technical support and to answer your enquiries about our services.
1.4. To operate, evaluate and improve our business, including the development of the services and adding new services.
1.5. To detect, investigate and prevent activities that may violate our policies or be illegal.
1.6. To comply with applicable laws, and enforce the terms and conditions and otherwise protect our rights and the rights of our users.
1.7. To contact you for your views on our services and to notify you about important developments of the Site or services.
1.8. For statistical or analytical purposes and to help us prevent fraud.
1.9. To send you important information regarding the services, changes to this policy and/or other similar administrative information.
2) LEGAL BASIS FOR THE PROCESSING OF THE PERSONAL INFORMATION
2.1. We process your personal information for the following purposes:
2.1.1. The processing for the performance of the relationship with you which is regulated by the Terms and Conditions, and also by the specific forms used when collecting your information.
2.1.2. The processing for research, analytical, statistical purposes, and to identify services that may be of interest to you, is on the basis of the legitimate interest of Nadya Graphics Site.
2.2. Where personal information is processed for these purposes, the privacy impact on the users whose information is being processed will be considered.
SECTION (4): SHARE OF PERSONAL INFORMATION
We will not disclose your personal information except under a lawful basis as follows:
1) Share Information with Service Providers: In some cases, we will share your personal information with third parties who partner with us to provide services, such as:
1.1. IT technology Service Providers: that we use to support, maintain and provide our technology and IT infrastructure that supports our Site and the storage of your information.
1.2. Payment Service Providers: that we use to process your payment information (including your credit cards details) so that we can collect payment from you.
1.3. Anti-fraud Service Providers: that we use to access and process your information and associated orders in order to check for any fraudulent behavior.
1.4. Management Service Providers: that allows us to provide you our customer service and improve and manage your customer experience.
1.5. Analytics Service Providers: that we use to assist us in the improvement of the Site.
1.6. Marketing Tools Service Providers: that we use to help us to enable our marketing.
2) Share Information for Advertising Service: We can provide your information to our advertising and social media partners, where they require the data to select and serve relevant adverts to you and others.
3) Share Information for Business: We may share information to a third party in connection with negotiations such as merger, acquisitions, reorganization, asset sale, joint venture, assignment, transfer or any similar disposition of all or any portion of our business, or assets.
4) Share Information for Legal obligations: We will also share your personal information with third parties when we have belief that disclosure is necessary to:
4.1. Comply with a law, regulation, court order, or other legal process.
4.2. Detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violation of law, or other misuse of Nadya Graphics Site or services.
4.3. Protect Nadya Graphics’ rights or property or yours rights, or property.
4.4. Under similar circumstances, if such an event occurs, we will take appropriate steps to protect your personal information.
SECTION (5): RETENTION AND PROTECTION OF PERSONAL INFORMATION
1) RETENTION PERIOD OF PERSONAL INFORMATION
1.1. Nadya Graphics Site will retain your personal information associated with your account in our archives for the period necessary to fulfill the purposes set out in this policy, unless a longer retention period is required or permitted by laws of the United Arab Emirates. How long we keep your personal information will vary depending on the purpose and use of information collected.
1.2. The criteria used to determine our retention periods include:
1.2.1. The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services)
1.2.2. Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
1.2.3. Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)
2) PROTECTION OF PERSONAL INFORMATION
2.1. The security of your data is important to us, so we seek to preserve all user information and not be viewed by any person in contrary to our policy in force. We also work to protect this information through "designated servers" protected by electronic protection systems.
2.2. We take all necessary and appropriate security measures to protect your personal information from loss, damage, alteration, disclosure, unauthorized access or unintentional and unlawful use. However, this level of protection cannot be 100% effective unless you have your own security policies. You should not share your account data with anyone.
2.3. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel your account has been compromised), please immediately notify us in accordance with the “CONTACT US” section, below.
SECTION (6): THIRD-PARTY WEBSITES
2) In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Twitter, Instagram or any social media platform provider, operating system provider, wireless service provider or device manufacturer, we recommend that you review the privacy policies of these organizations and websites carefully in order to better understand your rights and obligations.
SECTION (7): YOUR LEGAL RIGHTS AND MANAGE YOUR PRIVACY
1) YOUR LEGAL RIGHTS
You have the following rights unless provided otherwise by local law:
1.1. The right to request access to your personal data we hold about you and to check that we are lawfully processing it.
1.2. The right to request correction of the personal data if that inaccurate or incomplete, though we may need to verify the accuracy of the new data you provide to us.
1.3. The right to request erasure or remove your personal data where there is no good reason for us continuing to process it.
1.4. The right to request restriction of processing of your personal data.
1.5. The right to request a copy of your personal data in a structured, commonly used, machine-readable format.
1.6. The right to object to processing of your personal data.
1.7. The right to withdraw your consent at any time where we rely on your consent to process your personal data.
1.8. The right to complain to a Data Protection Authority.
Please note that we may ask you to verify your identity before responding to such requests. Please note; we may not be able to provide service without some necessary data.
2) MANAGE YOUR PRIVACY
2.1. You have a great role in protecting your personal information and data, and you can doing the following:
2.1.1. View, control or modify the information that identifies you through your account at Nadya Graphics Site.
2.1.2. Choose how to handle cookies and other tracking technologies.
2.1.3. Not to disclose your account or password information to anyone else.
2.1.4. Log out always at the end of your session, especially if you are using someone else's computer or in public Internet places.
2.2. Nadya Graphics Site assumes no responsibility for any actions resulting from third parties' access to your information due to your failure to keep the confidentiality of your personal information.
SECTION (8): COOKIES
1) WHAT ARE COOKIES?
1.1. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
1.2. Cookies record information about your online preferences and help us to tailor our services to your interests. Information provided by cookies can help us to analyze your use of our services and help us to provide you with a better user experience.
We may use the information we obtain from your use of our cookies for the following purposes:
2.1. To distinguish you from other users of the Site.
2.2. To provide you with a good experience when you browse the Site.
2.3. To track and target users' interests, and to understand and improve the impact of our marketing campaigns.
2.4. To monitor and analyze the performance, operation, and effectiveness in order to improve the Site.
2.5. For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks.
3) CATEGORIES OF COOKIES
3.1. Essential Cookies: These Cookies let you move around the Site and use essential features like secure and private areas.
3.2. Analytic Cookies: These Cookies let us understand how you use our Site (e.g. which pages you visit), to provide statistics on how the Site is used, improve the Site by identifying any errors, and performance issues.
3.3. Session Cookies: These cookies are used to run our Site, and to identify and prevent security risks. For example, we may use these cookies to store your session information to prevent others from changing your password without your username and password.
3.4. Preference Cookies: These cookies are used to remember your settings and preferences, and to improve your experience on our Site. For example, we may use these cookies to remember your language preferences.
3.5. Security and performance Cookies: These cookies are used to collect information about how you use the Site, monitor performance, and improve our Site performance, our services. For example, we can use these cookies to learn more about which features are the most popular with our users and which ones might need some tweaks.
3.6. Advertising Cookies: These cookies are used to deliver advertisements, to make them more relevant and meaningful to consumers, and to track the efficiency of our advertising campaigns, both on our services and on other websites or mobile applications. Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant advertising on other websites.
3.7. Social Media Cookies: These cookies are used when you share information using a social media-sharing button or “like” button, or when you engage with our content on these platforms such as Facebook or Twitter; these cookies expire in 1 year.
4) You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
SECTION (9): OTHER PROVISION
We may, from time to time, e-mail you information to make you aware of our other services which may be of interest to you. If you do not wish to receive emails or post from us for these purposes, or if you want to be removed from our electronic mailing list you can either select “unsubscribe” from any of the marketing emails that we send or contact us.
2) CHILDREN INFORMATION
Nadya Graphics Services are not directed to children under the age of eighteen (18), and we request that they not provide any Personal Data through the Services.
3.1. From time to time, we may make changes to this Policy in order to accommodate new practices and requirements or the other purposes. We encourage you to review this Policy periodically to ensure that you understand how we collect, use and share information through Nadya Graphics Site and its services. If we do make changes to this policy, we will also update the "Effective Date" posted at the top of the policy.
3.2. Any changes to the Policy will become effective when the revised Policy is posted on the Site. By continuing to use the Site and its Services following such changes, you are agreeing to accept the terms of the revised Policy.
SECTION (10): CONTACT US
If you have any questions or comments about this policy or our practices, please contact us at
O Location: Abu Dhabi
) Phone: +971561506554
* Email: firstname.lastname@example.org
Copyright © Nadya Graphics 2021
All rights reserved